Terms and Conditions
Terms and Conditions
Last Updated: July 14, 2026
Welcome to www.tylerhayden.com (the "Website"), owned and operated by Tyler Hayden INC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our Website, products, services, books, and courses, including those hosted on external learning management systems (such as Xperiencify or GoHighLevel).
By accessing our Website, registering for an account, purchasing our products, or booking a keynote engagement, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
1. Age Requirement and Eligibility
By using this Website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction. If you are under the age of majority, you may only use this Website and purchase products under the direct supervision of a parent or legal guardian.
2. User Accounts and Security
To access certain features of our courses or programs (such as our LMS platforms), you may be required to register for a user account. You agree to:
- Provide accurate, current, and complete information during registration.
- Keep your password secure and confidential.
- Strict Prohibited Sharing: Your login credentials are for your individual use only. Sharing account access, course materials, or login credentials with other individuals is strictly prohibited and may result in immediate termination of your account without a refund.
3. Intellectual Property (IP) Rights
All content, designs, texts, graphics, logos, keynotes, team-building frameworks, exercises, book text, downloadable PDFs, software, and proprietary educational material available on this Website (including tools like Rubber Chicken AI and materials on Team Building School) are the exclusive intellectual property of Tyler Hayden INC or our licensors.
Except as expressly authorized by us, you agree NOT to:
- Copy, reproduce, redistribute, modify, or create derivative works from our materials.
- Sell, license, lease, or commercially exploit any of our products, tools, or course content.
- Use our content for training external audiences or commercial team-building services unless you have obtained an express, written commercial license from us.
4. E-Commerce, Payments, and Cancellations
- Billing and Payments: All fees are stated in the local currency indicated at checkout. Payments are processed securely via third-party processors (Stripe or PayPal). You authorize us to charge your chosen payment provider for any such purchases.
- Right to Cancel: We reserve the right to refuse or cancel any order at our sole discretion. This includes, but is not limited to, orders placed under clear pricing errors, inaccurate product descriptions, or transactions flagged by our systems as potentially fraudulent.
- Digital and Physical Refund Policy:
- Physical Products (e.g., printed books): If you receive a damaged or incorrect physical product, please contact us within 14 days of delivery for a replacement or refund.
- Digital Products and LMS Courses: Unless otherwise explicitly stated on the specific sales page, all sales of digital downloads, online courses, and software access are final.
5. Prohibited Activities
You agree not to use our Website or services to:
- Violate any local, national, or international laws or regulations.
- Spam, phish, or engage in any behavior that disrupts the technical integrity of our Website.
- Use automated scripts, spiders, or scrapers to extract data or content from the Website without our express permission.
- Decompile, reverse-engineer, or attempt to extract the source code of any proprietary tools, including Rubber Chicken AI.
6. General Disclaimers ("No Guarantees")
Our training, team-building exercises, books, motivational keynotes, and digital materials are provided for educational and informational purposes only. While our methodologies are designed to foster team learning, collaboration, and work-life balance, Tyler Hayden INC makes no guarantees regarding specific professional, organizational, financial, or team performance results. You accept full responsibility for your business outcomes when implementing any strategies discussed.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Tyler Hayden INC, its officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, this Website, its courses, or its tools.
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our products or services during the twelve (12) months preceding the claim.
8. Governing Law and Disputes
These Terms, and any dispute arising out of or related to them, shall be governed by and construed in accordance with the laws of the **Province of Nova Scotia, Canada**, without regard to its conflict of law principles.
Any legal action, suit, or proceeding arising out of these Terms shall be instituted exclusively in the courts located in Halifax or the nearest applicable judicial district in Nova Scotia, Canada, and you consent to the personal jurisdiction of such courts.
9. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website or our services after such modifications constitutes your acceptance of the updated Terms.
10. Contact Us
If you have any questions or require clarification on these Terms, please contact us at:
What we do.
We connect 100,000+ qualified prospects looking for financial advice, lending, protection, debt help and claims to advisors and brokers every year.
It's all about the numbers.
As a performance marketing agency driven by data, our comprehensive approach ensures promoting successful results, consistently aiming for a positive return on your advertising expenditure.
500+
Project Delivered
$60M+
In Partner Revenue
10,346
Positive Reviews
What We Do
Your proven customer acquisition system that increases conversion rates at every step of the customer journey so you can enjoy record breaking sales.
Effective Lead Generation
Strategically focused on high-intent leads generation tactics from Google, Bing, & YouTube.
Database Reactivation
Turn your old data into fresh appointments and sales, utilising our sales android that never rests.
Appointment Setting
Transform your contact rate and campaign profitability with our appointment setting sales android.
For customers.
Can I Cancel At Any Time?
Yes. You can cancel your paid subscription at any moment by visiting the billing section of your account.
Does NexLevel integrate with other platforms?
Yes. The NexLevel dashboard integrates with almost every platform. Many business owners integrate NexLevel with their existing CRMs so they can see their sales cycle more accurately. The majority eventually replace their entire CRMs and use only NexLevel to manage their entire business, usually at a cost of one-third.
Will my subscription automatically renew?
Yes, a monthly renewal of your subscription is automatic. You are always free to cancel.
Is working on NexLevel easy?
Absolutely! NexLevel can be active in less than an hour. We will direct you to the instructional videos that will show you exactly how to receive your leads as soon as you enter the member's area. You don't need a tech team! However, if you'd prefer to have this all done for you, we do have one accessible.
What if my business has several locations?
If you have multiple locations, you will need one account per location. If so, get in touch with us, and we'll give you a pricing per location.
What kind of assistance do you offer?
You can continue communicate with us easily after first setup! Jump on Zoom calls, live chat, or just email conversations with the team. We promise that you have never experienced customer service like this!
If the answer to your question is not on this page, please contact our experts.
For partners.
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Can I Cancel At Any Time?
Yes. You can cancel your paid subscription at any moment by visiting the billing section of your account.
Does NexLevel integrate with other platforms?
Yes. The NexLevel dashboard integrates with almost every platform. Many business owners integrate NexLevel with their existing CRMs so they can see their sales cycle more accurately. The majority eventually replace their entire CRMs and use only NexLevel to manage their entire business, usually at a cost of one-third.
Will my subscription automatically renew?
Yes, a monthly renewal of your subscription is automatic. You are always free to cancel.
Is working on NexLevel easy?
Absolutely! NexLevel can be active in less than an hour. We will direct you to the instructional videos that will show you exactly how to receive your leads as soon as you enter the member's area. You don't need a tech team! However, if you'd prefer to have this all done for you, we do have one accessible.
What if my business has several locations?
If you have multiple locations, you will need one account per location. If so, get in touch with us, and we'll give you a pricing per location.
What kind of assistance do you offer?
You can continue communicate with us easily after first setup! Jump on Zoom calls, live chat, or just email conversations with the team. We promise that you have never experienced customer service like this!
If the answer to your question is not on this page, please contact our experts.
We will always provide the best service.
We're not in the business of launching rockets. Our specialty lies in cultivating leads from Google, Bing, and YouTube, then seamlessly channeling them to your team instantly. And frankly, we excel at it.
Benefit from leads generated by our already mature campaigns.
Allow us to create custom lead generation campaigns tailored to your brand.
Enhance contact rates with the deployment of our AI sales androids.
Take advantage of our tested systems and technology to maximize your return on advertising spend.
Does a lead generation Include.
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Colors
Strategically focused on high-intent leads generation tactics from Google, Bing, & YouTube.
Design
Turn your old data into fresh appointments and sales, utilising our sales android that never rests.
Typography
Transform your contact rate and campaign profitability with our appointment setting sales android.
Our effective lead generation process.
Lorem ipsum dolor sit amet, consect adipiscing elit, sed do eiusmod tempor incididunt ut labore mag aliqua sehi fociras.
Discovery
Revisions
Research & Brand Srategy
Presentation
Sketching
Delivery & Support
Want to get in touch?
Frequently asked questions.
If the answer to your question is not on this page, please contact our experts.
Can I Cancel At Any Time?
Yes. You can cancel your paid subscription at any moment by visiting the billing section of your account.
Does NexLevel integrate with other platforms?
Yes. The NexLevel dashboard integrates with almost every platform. Many business owners integrate NexLevel with their existing CRMs so they can see their sales cycle more accurately. The majority eventually replace their entire CRMs and use only NexLevel to manage their entire business, usually at a cost of one-third.
Will my subscription automatically renew?
Yes, a monthly renewal of your subscription is automatic. You are always free to cancel.
Is working on NexLevel easy?
Absolutely! NexLevel can be active in less than an hour. We will direct you to the instructional videos that will show you exactly how to receive your leads as soon as you enter the member's area. You don't need a tech team! However, if you'd prefer to have this all done for you, we do have one accessible.
What if my business has several locations?
If you have multiple locations, you will need one account per location. If so, get in touch with us, and we'll give you a pricing per location.
What kind of assistance do you offer?
You can continue communicate with us easily after first setup! Jump on Zoom calls, live chat, or just email conversations with the team. We promise that you have never experienced customer service like this!
Costumer review.
See why customers love GHL Elite.
"If you're looking for an all-in-one app to help you increase sales and save time on follow-ups, I would highly recommend NexLevel CRM."
– Rachel Johnson
"Our team has been using NexLevel for a few months and we are very happy with the results. We've closed more deals than ever before and our sales team loves it."
– Mike Nord
"You never know what you're missing until you try NexLevel. We've been using it for 9 months and it has helped us double our pipeline and close more deals."
– Heather Mathewson
"Since using NexLevel over a year ago, I’ve generated $300k+ in new revenue and saved more than 20 hours per week on administrative tasks like reminders and reschedules."
– Ranjana Muthaliar
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Your proven customer acquisition system that increases conversion rates at every step of the customer journey so you can enjoy record breaking sales.
Team Building Is Story Building: What a Harvard “Time Travel” Study Teaches Managers About Culture
Team Building Is Story Building: What a Harvard “Time Travel” Study Teaches Managers About Culture
In the early 1980s, Harvard psychologist Ellen Langer ran an experiment that sounds like a thought experiment but behaved like a blueprint. Two groups of men in their seventies and eighties were brought to a retreat space staged as if it were 1959 - mid-century magazines, a vintage radio, black-and-white TV, and conversations anchored in 1959 news and sports. One group was asked to reminisce about 1959 from the present. The other group was asked to do something far more radical: act as if it actually was 1959—to inhabit that identity in real time.
After just one week, both groups improved across a range of physical and cognitive measures. But the men who lived inside the 1959 frame improved more. The implication wasn’t mystical. It was practical: when people inhabit a coherent reality - through cues, expectations, and behaviour -their capabilities can shift. Langer later called this the “psychology of possibility.” The environment and the story didn’t just change how the men thought; it changed what they did, and what became available to them.
That’s not only a health story. It’s a workplace culture story.
Culture isn’t what you say—it’s what your team can prove together
Most managers are trying to build culture with language alone: values statements, posters, onboarding decks, and the occasional speech about “trust” or “ownership.” But teams don’t bond because they heard the right words. Teams bond when they experience something together and can point to it later.
This is the hidden reason we do icebreakers, initiative tasks, and team-building activities. Not for entertainment. Not to “warm up the room.” We do them because they generate evidence—and evidence becomes story.
And story is how teams remember who they are.
When a team completes an initiative task - navigates uncertainty, solves a problem, argues respectfully, makes room for quiet voices, adapts to a surprise constraint—something important happens: the team briefly enters the state it wants more of. Trust becomes real-time behavior, not a concept. Communication becomes observable, not aspirational. Leadership becomes shared, not positional.
But here’s the crucial step most managers miss: if you don’t verbalize what happened, the story evaporates.
Initiative tasks create moments. Debrief creates meaning. Story creates culture.
A team-building activity without reflection is a fun event. A team-building activity with reflection becomes culture construction.
In Langer’s study, the “act as if” group didn’t just talk about being younger; they behaved inside a younger identity. Your team-building moments do the same thing at work: they let people behave inside the future team—if only for five minutes.
The manager’s job is to capture that moment in words:
“Did you notice how quickly we shared information once we named the constraint?”
“When we got stuck, we didn’t blame. We experimented.”
“We trusted the handoff instead of micromanaging it.”
“We stayed curious under pressure.”
That short naming process does something powerful. It acknowledges that a positive state existed here, with these people, in this team. Once spoken, it becomes part of the team’s identity: we can do this. And once a team believes “we can do this,” it stops being limited to the activity. It becomes portable.
Now that state is applicable to the rest of the team’s lived realities: project planning, conflict conversations, stakeholder meetings, deadlines, and change fatigue.
Managers: stop asking for the culture you want. Start staging it.
The Harvard study wasn’t just mindset - it was environment design. The retreat was full of cues that made 1959 believable. That’s your leadership challenge: build the conditions where the team you want can show up.
If you want a culture of ownership, design moments where ownership is required and safe.
If you want psychological safety, design moments where small risks are rewarded.
If you want collaboration, design moments where lone-wolf behavior can’t win.
Then, when the team succeeds - even in small ways—tell the story back to them.
Make stories reusable: bring them into meetings where it matters
A story becomes culture when it gets reused at the point of need.
When the real work gets tense, a manager can say:
“This feels like that initiative task where we had too many options. What did we do that worked?”
“Remember when we had no clear leader and we still got it done? Let’s do that again.”
“We’ve already proven we can communicate under pressure. Use the same pattern.”
That’s when team building stops being an event and becomes an operating system.
The question every manager should ask weekly
Not “Did we do team building?”
But:
“What story of success did we create this week—and did we name it out loud?”
Because once you start collecting those stories, you’re not just managing tasks. You’re building an identity. And like the men in that Harvard retreat, once people start living inside a better story, they begin to behave as if it’s true—until, eventually, it is.
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