Terms and Conditions

Terms and Conditions - Tyler Hayden INC

Terms and Conditions

Last Updated: July 14, 2026

Welcome to www.tylerhayden.com (the "Website"), owned and operated by Tyler Hayden INC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our Website, products, services, books, and courses, including those hosted on external learning management systems (such as Xperiencify or GoHighLevel).

By accessing our Website, registering for an account, purchasing our products, or booking a keynote engagement, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Age Requirement and Eligibility

By using this Website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction. If you are under the age of majority, you may only use this Website and purchase products under the direct supervision of a parent or legal guardian.

2. User Accounts and Security

To access certain features of our courses or programs (such as our LMS platforms), you may be required to register for a user account. You agree to:

Provide accurate, current, and complete information during registration.
Keep your password secure and confidential.
Strict Prohibited Sharing: Your login credentials are for your individual use only. Sharing account access, course materials, or login credentials with other individuals is strictly prohibited and may result in immediate termination of your account without a refund.

3. Intellectual Property (IP) Rights

All content, designs, texts, graphics, logos, keynotes, team-building frameworks, exercises, book text, downloadable PDFs, software, and proprietary educational material available on this Website (including tools like Rubber Chicken AI and materials on Team Building School) are the exclusive intellectual property of Tyler Hayden INC or our licensors.

Except as expressly authorized by us, you agree NOT to:

Copy, reproduce, redistribute, modify, or create derivative works from our materials.
Sell, license, lease, or commercially exploit any of our products, tools, or course content.
Use our content for training external audiences or commercial team-building services unless you have obtained an express, written commercial license from us.

4. E-Commerce, Payments, and Cancellations

Billing and Payments: All fees are stated in the local currency indicated at checkout. Payments are processed securely via third-party processors (Stripe or PayPal). You authorize us to charge your chosen payment provider for any such purchases.
Right to Cancel: We reserve the right to refuse or cancel any order at our sole discretion. This includes, but is not limited to, orders placed under clear pricing errors, inaccurate product descriptions, or transactions flagged by our systems as potentially fraudulent.
Digital and Physical Refund Policy:
- Physical Products (e.g., printed books): If you receive a damaged or incorrect physical product, please contact us within 14 days of delivery for a replacement or refund.
- Digital Products and LMS Courses: Unless otherwise explicitly stated on the specific sales page, all sales of digital downloads, online courses, and software access are final.

5. Prohibited Activities

You agree not to use our Website or services to:

Violate any local, national, or international laws or regulations.
Spam, phish, or engage in any behavior that disrupts the technical integrity of our Website.
Use automated scripts, spiders, or scrapers to extract data or content from the Website without our express permission.
Decompile, reverse-engineer, or attempt to extract the source code of any proprietary tools, including Rubber Chicken AI.

6. General Disclaimers ("No Guarantees")

Our training, team-building exercises, books, motivational keynotes, and digital materials are provided for educational and informational purposes only. While our methodologies are designed to foster team learning, collaboration, and work-life balance, Tyler Hayden INC makes no guarantees regarding specific professional, organizational, financial, or team performance results. You accept full responsibility for your business outcomes when implementing any strategies discussed.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Tyler Hayden INC, its officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, this Website, its courses, or its tools.

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our products or services during the twelve (12) months preceding the claim.

8. Governing Law and Disputes

These Terms, and any dispute arising out of or related to them, shall be governed by and construed in accordance with the laws of the **Province of Nova Scotia, Canada**, without regard to its conflict of law principles.

Any legal action, suit, or proceeding arising out of these Terms shall be instituted exclusively in the courts located in Halifax or the nearest applicable judicial district in Nova Scotia, Canada, and you consent to the personal jurisdiction of such courts.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website or our services after such modifications constitutes your acceptance of the updated Terms.