The Challenge

EyeRecommend originally sought a high-energy office team-building session to inject positive energy and connection into their network culture. However, as the organization scaled and faced external market pressures—including the sudden shift to remote work during COVID-19 and natural staff turnover—they needed a sustainable system to maintain engagement across their national network of member clinics.

The Multi-Phase Solution

The Catalyst: Tyler delivered a high-impact, interactive game show session that immediately united the room and demonstrated the power of gamified learning.Internal

Capacity Building: Recognizing the depth of Tyler’s pedagogy, the client extended the partnership. Tyler worked directly with EyeRecommend’s in-house training staff, teaching them advanced techniques for in-person learning engagement.

The Digital Pivot: When the pandemic hit, Tyler was brought back to transition the internal training team, equipping them with strategic frameworks to maintain remote and hybrid learning engagement.

Sustainable Continuity: Navigating internal staff turnover years later, Tyler conducted a comprehensive two-day intensive learning and development training seminar to anchor the incoming team in core engagement methodologies.

National Scale Execution: The partnership culminated at their National Training Event, where Tyler delivered two massive sessions:A 300–600 Person World Café event facilitating collaborative strategy, peer learning, and network alignment simultaneously.

A Practice Manager Training Seminar giving clinic managers concrete, easy-to-use tools to embed continuous engagement activities inside their daily practices.

The Result

EyeRecommend didn't just get a one-off speech; they built a repeatable, internal culture ecosystem. Their trainers became more effective, their clinic managers walked away with transferable tools, and their national network retained a unified, resilient culture.